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Ripoll Digital

Privacy

Privacy, in plain English.

For anyone using this website: what it collects, why, and who sees it. Most of it comes down to one idea. We only receive what you choose to send us.
Effective date
[EFFECTIVE_DATE]
Who is responsible
[LEGAL_ENTITY]

At a glance

The short version.

What you type into a form
Emailed to us through Resend when you press send. Nothing goes anywhere before that.
What you type into the chat assistant
Sent to Anthropic, the AI provider that writes the replies. We do not save the conversation.
Booking a call online
Handled by Cal.com, when online booking is switched on.
Your IP address
Read when you send a form or chat message, to slow down spam. Held briefly in server memory and then dropped.
Analytics and tracking cookies
None installed.
Selling your information
We do not.

What we collect

You can read this whole website without giving us anything.

If you fill in the contact, project inquiry or quote form, we receive what you enter. That means your name and email address, and if you provide them, your phone number and company, the service you are interested in, your message, and any project details such as timeline and budget range.

How a form reaches us

When you press send, our server emails the details to us through Resend, an email delivery service. Some forms also send a confirmation to the address you gave, through the same service.

This website does not save your submission in a database of its own. The copy we keep is the email in our inbox. Resend handles these messages for us under its own privacy policy.

Resend privacy policy

The chat assistant

The chat assistant on the Digital Products page is AI. When you send it a message, our server passes your message, with the rest of that conversation, to Anthropic, the company whose AI model writes the replies. Anthropic handles it under its own commercial terms and privacy policy.

This website does not save the conversation. It disappears when you leave or reload the page. Please don't type anything private or sensitive into it, and check anything important with us directly.

Anthropic privacy policy

Booking a call

When online booking is switched on, the calendar on this site is provided by Cal.com. The calendar loads from Cal.com, and what you enter there goes to Cal.com and to us, so that we can confirm the time. Cal.com may set its own cookies and handles your details under its own privacy policy.

When online booking is switched off, the site shows our phone number and email address instead, and nothing loads from Cal.com.

Cal.com privacy policy

Cookies and analytics

No analytics tools, advertising pixels or tracking cookies are currently installed on this site. If that changes, we will update this page first.

The fonts and the 3D mark are served from this site, so viewing a page does not send a request to a font or graphics company.

IP addresses and spam

To slow down automated spam, our server reads the IP address that comes with a form submission or chat message and counts recent attempts from it, in memory and with our hosting provider's rate limiter. The count lasts at most ten minutes. It is not written to a database, and it is cleared when the time is up.

The site is hosted on Cloudflare. Like most hosting companies, it keeps short-lived technical logs that can include IP addresses and the pages requested, which we use only to keep the site running.

How we use your details

We use what you send to reply to you, prepare a quote, arrange a call, and keep a record of the conversation.

We do not sell your information. We do not add you to a marketing list unless you ask to hear from us. The only companies that handle it are the ones named on this page, and we would share it beyond them only if the law required us to.

How long we keep it

We keep inquiries for [RETENTION_PERIOD]. If an inquiry turns into work together, we keep it with the records of that work.

Your choices

You can ask what we hold about you, ask us to correct it, or ask us to delete it. Call or write using the details at the foot of this page and we will reply as soon as we reasonably can.

Changes to this page

If what this site does changes, we will update this page and the effective date at the top.